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On-Demand Learning

Education
Home Education On-Demand Learning

On-Demand Learning Opportunities

The National Funeral Directors Association (NFDA) educational programs have been redesigned with you in mind! NFDA makes it easier for you to get continuing education credits by offering education opportunities that are convenient for you. Choose online courses or home study programs to learn at your own pace from the comfort of your own home or office.

 

Online Courses By Subject Matter Experts

Popular course topics include embalming, living funerals, managing professional stress and the FTC Funeral Rule. Learn best practices from top subject matter experts, including Jzyk Ennis, Scott Gilligan, Lacy Robinson and Vernie Fountain. 

Check the online course listing below to find a topic that interests you.

Compliance & Ethics

New! Annual All-staff Training with the FTC Funeral Rule Coordinator (3 CE Hours)

New! Embalming Risk Management 4.0 (3 CE Hours)

Funeral Service Ethics (2 CE Hours)

Offering Funeral Packages in Compliance with the FTC Funeral Rule (2 CE Hours)

Professional Ethics in Funeral Service: NFDA's Code of Professional Conduct (1 CE Hour)

Understanding The Practice Of The FTC Funeral Rule (3 CE Hours)

Grief & Bereavement

New! Supporting Pregnancy Loss Families (3 CE Hours)

Understanding a Child’s Grief (3 CE Hours)

Understanding and Managing Grief (6 CE Hours)

Marketing

Deathcare Marketing: 25 FAQs (6 CE Hours)

Marketing a Funeral Home for Long Term Profitability (3 CE Hours)

Professional Skills/Career Development

New! Do-It-Yourself Memorials (with a Little Help from the Funeral Director (2 CE hours)

Conflict Management for Funeral Directors (4 CE Hours)

New! Mastering the Art of Funeral Home Phone Etiquette (1 CE Hour)

New! RSVP: I'll See You at My Living Funeral (2 CE Hours)

New! Ten Tools for Stress Relief (3 CE Hours)

The Funeral: A Chance to Touch, A Chance to Serve, A Chance to Heal (4 CE Hours)

New! The Relevance of Restorative Art (3 CE)

Embalming

New! Approaching Trauma Cases with Confidence (3 CE Hours)

New! Demonstration of Soft Tissue Repair (4 CE Hours)

Embalming Perspectives & Paradigms Challenged (6 CE Hours)

Embalming The Obese Case (3 CE Hours)

Home Study Packages Offer Convenience

Course packages include the product of your choice (book or DVD) + one continuing education CE Test. Additional staff members can earn CE from the same home study product but must purchase their own tests and submit completed tests to NFDA individually.

Topics include:

  • Business Operations
  • Cemetery Management
  • Cremation
  • Customer Service
  • Embalming & Technical Skills
  • FTC Compliance, Legal & Ethics
  • Green Funeral Practices
  • Grief & Bereavement
  • Preneed Marketing
  • Succession Planning
  • And more!

 

Three Easy Ways to Order!

1. Order online via the NFDA Resource Store. Under "Product Types", check the boxes next to "Home Study Packages" and "Home Study Tests" and then click "Search" to browse available course topics. 

After making your selection, follow prompts to purchase.

2. Order by phone. Call 800-228-6332 from 7:30 a.m. to 4:30 p.m., Monday-Friday.

3. Fax or Mail Order Form (not sure what you want? Download the whole Product Catalog). Fax to 262.789.6977 or mail to:

NFDA
Catalog Orders
13625 Bishop’s Drive
Brookfield, WI 53005

Your Home Study course package or test is shipped within 10 business days.

A note about Home Study Tests. 
A separate test is required for you to earn CE hours for book or DVD educational product selections obtainable through NFDA Resources. Each individual requiring CE must order a separate test through Resources.

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The National Funeral Directors Association is the world’s leading, largest and most trusted association to support funeral professionals. We provide our members with critical information, innovative tools, resources and the professional community they need to serve families, run sustainable businesses and become pillars in their communities.

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